City of Dover eGov Portal

 

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Privacy Policy and Terms of Use

This policy applies only to this Web site. When you follow a link to another site, even the sites of state agencies and local governments, this policy will not apply. You should check the privacy policy of each of these sites if you have concerns about how they handle personally identifiable information. This policy may be updated periodically, so please check back from time to time.

Collection and Use of Information

The City of Dover does collect general internet-based information for statistical purposes.  The user’s browser type, internet domain, time and date of visit, pages viewed and IP address are examples of the type of information collected. This information is collected automatically without user interaction.  The summary statistics are used for purposes such as assessing what information is of most interest to users, determining technical design specifications, and identifying system performance or problem areas.

For online government transactions conducted on this Web site, you will be asked to enter certain information about yourself and/or the organization with which you are affiliated. The specifics of this information will vary as required by the type of transaction involved. Whenever personal information is requested from you on this site, there will be an indication of whether your disclosure of such information is mandatory or optional. Information collected in the course of the transaction is used for the following purposes:

  • To conduct online transactions with the appropriate government entities (e.g., the payment of sales tax or the renewal of a license or permit).
  • To send you an e-mail confirming your transaction.

The City of Dover may be required by law enforcement or judicial authorities to provide personally identifiable information to the appropriate governmental authorities. The City of Dover fully cooperates with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful.

Security

This site uses a secure server for conducting online transactions. All credit card and other payment information that you transmit to us will be protected by a minimum of 128-bit encryption technology, provided your browser is properly configured and your computer is operating properly. Security technology requires that you have a reasonably current browser that is capable of supporting 128-bit to 256-bit encryption.

We limit employee access to personally identifiable information to only those employees who need access to perform a specific job. All employees are kept up-to-date on our security and privacy practices.

Cookies

Some of the online government transactions hosted by and linked from this site use cookies. A cookie is an extremely small text file that is stored on your computer and created to track specific information. The services hosted on this web site use cookies to set a session ID - this can be thought of as a kind of name tag, so the service can keep track of your transaction. The cookie will be destroyed after a few minutes of inactivity, successfully completing a transaction or when the browser is closed. If your Web browser does not accept cookies, you will not be able to use the online transactions on this site.

Disclaimers

Visitors to the web site are advised that the information contained within the pages and online applications is believed to be accurate.  The City of Dover makes no warranty, representation or guarantee as to the content, sequence, accuracy, timeliness or completeness of any of the information provided. The City of Dover explicitly disclaims any representations and warranties of any kind, express or implied, including, without limitation, the implied warranties of merchantability and fitness for a particular purpose.  The City of Dover assumes no liability for any errors, omissions, or inaccuracies in the information provided regardless of how caused, nor any decision made or action taken or not taken by user in reliance upon any information contained within the web site.

Unauthorized attempts to upload information or change information on this site are strictly prohibited and may be punishable under the Computer Fraud and Abuse Act of 1986 and the National Information Infrastructure Protection Act.

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